Frequently Asked Questions

Wild & Free was born from our own need to escape and find a balance from the stresses of our busy lives. We found that happy place to escape at the weekends in the North Coast of Ireland, where we committed to spending more time outdoors, having mini adventures switching off and just reconnecting.

What are your shipping details?

We offer free delivery on orders over £75.
Our products are fulfilled by Royal Mail, so you will receive your products within 3 days if you are UK and Ireland based. International orders will take a little longer. Please get in touch if you want to check delivery times to your specific location.

What is your return policy?

We will return and refund items within 14 days of purchase. Products must have all labels attached and be in perfect resealable condition in order to provide a full refund.

I need help with sizing

Do you have products that fit kids and toddlers?

Coming soon! We will be launching a range of cobe's for both kids and toddlers. Send us an email if you want to be notified as soon as they launch.

Are your products sustainable?

As an outdoor brand, we are so passionate about our planet as such sustainable products and practices are very important to us. Our Cobe is made with 100% Recycled Nylon and we are working to ensure that all of our materials, where possible are produced as sustainably as possible.

How can i register for my 1-Year Product Guarantee

Go to the Returns & Guarantee tab to register your guarantee. If you have any questions or need any help registering, please email us at hello@wildandfreeoutdoors.com